The Digital Services Act

  • The Digital Services Act (DSA) is an EU Regulation that sets out uniform rules for online intermediary service providers. As such, the DSA applies to bonkers.ie.
  • The purpose of the DSA is to protect the safety of online users and promote fairer business.
  • In Ireland, the Coimisiún na Meán (CNM) is the Digital Services Coordinator and is tasked with the enforcement and implementation of the DSA.
  • In line with the transparency requirements of the DSA, online platforms are required to provide a single point of contact to enable direct communication with platform users and certain authorities.
  • These parties may contact bonkers.ie at dsa@bonkers.ie.
  • From 2nd October 2024 to 2nd April 2025, bonkers.ie average monthly active recipients in the EU stayed below the 45 million VLOP threshold under the Digital Services Act. This information has been prepared for the purposes of Article 24(2) of the Digital Services Act and may differ from user metrics reported in other contexts. This information should not be used for any other purposes.
Testimonials

Don't just take our word for it

"Couldn't have been more happy with my experience ⭐️ Excellent service that gives you all the information and recommendations with different options. Does all the work for you and makes it so easy to understand. Whether that be saving on broadband, energy, insurance or something else. I was so happy with the service."

Jacinta, reviews

"Excellent service! I had a query when switching my electricity and the response I received was first class…; speedy, efficient, friendly and professional. bonkers.ie clearly places importance on providing a top class customer service and knows exactly how customer service should be done - many other companies could learn a lot from them!"

Marcella, reviews

"bonkers.ie rocks! Best advice you can get for changing energy, internet or TV providers. And the support staff are really responsive. I've been using bonkers.ie for years now and never had a bad experience."

Mr. G, reviews

"I always check Bonkers for the best deal and recently found their customer care to be great. They helped me when a service provider couldn't make contact and got the best deal thanks to Bonkers team. I would recommend always checking in with them."

George, reviews

"This is my 3rd year using Bonkers. They make the entire process very easy. Customer service is always excellent and they provide great advice on the cheapest plans for your needs. Highly recommend."

Bronwyn, reviews