What is black box/telematics car insurance?
Theo Wooster
Research

The use of black box technology in the car insurance sector, also known as telematics, has become increasingly common in Ireland. But what are the pros and cons and is it something drivers should consider?

In recent years, the use of telematics has gained traction among car insurers as a means to monitor and evaluate driver behaviour, particularly that of younger and newer drivers.

When using telematics, a tracking device or ‘black box’ is typically installed in your vehicle. Through the use of GPS technology, an accelerometer and on-board diagnostics, the device tracks and monitors various aspects of your driving and provides detailed analytics on your driving behaviour and style to both you and your car insurance provider.

This information can then offer valuable benefits to you, your insurer, and road users in general. 

What does a black box monitor?

A black box will typically monitor the following driving traits:

  1. The distance you drive
  2. Where you drive 
  3. The time you drive at
  4. The length of your car journeys
  5. Your average speed 
  6. How smoothly you brake and accelerate 
  7. How well you turn corners

Who fits the black box in my car?

Once you've purchased your policy, your insurer will contact you to arrange a visit from a trained mechanic who'll come fit the telematics box in your car. This will usually be within 14 days of your policy purchase.

However you'll still be insured during this period. And don't worry, the telematics box won't have any effect on the performance of your car in any way.

How do I see the information that has been gathered by the black box?

Your insurer will provide you with a password and username for an online portal or mobile app which will display a summary of all the information that has been gathered. This will usually be updated on at least a 24-hour basis and a score (good, bad, or average etc) will usually be given for each of the safe driving criteria that your insurer monitors.  

You can then use this information to gain detailed insight into your driving and make improvements where necessary.   

What are the benefits of black box car insurance?

Cheaper car insurance for younger drivers 

Car insurance costs can be exorbitant for young drivers as this cohort is perceived as being more risky to insure.

Black boxes offer an opportunity for young motorists to break free from this stereotype. Insurers can offer lower premiums to drivers who install black boxes as the technology provides your insurer with a more accurate reflection of your personal driving habits rather than forcing them to make generalisations based on your age or even your occupation.

Cheaper car insurance for inexperienced drivers 

It's not just younger drivers who can benefit. Older motorists who are new to driving and who haven't built up a decent no-claims bonus can find getting a good value quote difficult. Telematics car insurance offers inexperienced drivers more options. And of course, once you've built up driving experience you can always change to a non-telematics policy when it's cheaper to do so.    

Better road safety 

Black box technology also has the potential to enhance road safety. 

By monitoring driving habits such as speed, braking and acceleration, and even time of driving, the device encourages drivers to adopt safer behaviours. The real-time feedback provided by the black box also serves as a valuable tool for self-improvement, helping drivers identify and rectify risky behaviour on the road.

Therefore, not only can telematic technology make car insurance more affordable for younger drivers in particular, it can also lead to better drivers and safer roads for everyone. 

Parental peace of mind

For parents of young drivers, a black box can provide a sense of reassurance.

The ability to monitor their child's driving behaviour remotely allows parents to ensure compliance with safe driving practices. This added layer of oversight can foster responsible driving habits and ease parental concerns about their child's safety on the road.

Lifeline for those previously refused

It’s not just younger drivers who can benefit. At present anyone who has accumulated six or more penalty points can find it very difficult to get insurance. 

Black box technology allows insurers to 'take a bet' on drivers with riskier past behaviour.

Lifeline for those new to Ireland

If you're new to Ireland you won't have built up any no-claims bonus here. This can make getting insurance difficult. Not to mention expensive. 

Black box technology can make getting insurance easier and more affordable.  

Built-in theft tracking device

If you're unlucky enough to have your car stolen, the black box can function as a sort of built-in theft tracking device, enabling you to find your vehicle quicker. Having a record of where and when your car was stolen will also make it easier to process an insurance claim.

What to consider before getting a black box

Privacy concerns

A major drawback of black box technology is the potential lack of privacy it grants to drivers.

Some people may feel uncomfortable with the constant monitoring of their driving habits.

The collection of detailed data, including the location and time of your driving, is not information some people will feel comfortable giving away, without reassurance on the exact use of such data.

Lack of driving freedom

Black boxes sometimes come with specific restrictions or guidelines from car insurance companies.

This may include limitations on late-night driving or penalties for going over speed limits. There may also be limits on the total number of kilometres you're allowed drive each year with a top-up charge or additional payments required for those who exceed it. 

While these measures are designed to encourage safer driving, and keep your premium lower, they can also be perceived as restrictive, limiting the freedom and spontaneity that young drivers in particular often value.

You should always read your policy document and terms and conditions carefully. This will ensure you are fully informed on any limitations and restrictions on your driving. 

A learning curve and adjustment

Drivers accustomed to traditional insurance policies may find it challenging to adapt to the black box system.

Learning to drive with constant monitoring and adjusting behaviour accordingly can be a process that requires time and patience. 

Driving habits become ingrained, and can be hard to change, especially if you have been driving for some time. 

Additionally, some people may overreact to the potential monitoring and scrutiny, altering their driving behaviour to something unnatural for them.

In summary…

Taking advantage of black box technology can bring a multitude of benefits to drivers. Both young and old.  

From an insurance perspective, telematics can help reduce insurance costs and lead to fairer pricing based on your actual driving behaviour, rather than rigid age or occupation categorisation. 

Additionally, the peace of mind driving analytics can give both parents and young drivers is not to be understated. Moreover, detailed feedback about driving behaviour has the possibility to produce safer drivers in the long run, improving road safety more generally in the future.

There are things to consider, particularly around privacy and freedom. However, these all need to be weighed against the potential benefits of lower premiums and safer driving.

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