You’ll need to provide your meter point reference number (MPRN) if switching electricity supplier and your gas point reference number (GPRN) for gas.
Your (MPRN) is a unique 11-digit number which indicates the exact location of your property’s connection to Ireland’s electricity network. Your MPRN will be printed on your electricity bill. The number can be located in different sections of a bill, depending on the supplier, but will always be clearly labelled as 'MPRN' and will look something like 10009998888.
Your (GPRN) is a unique seven-digit code assigned to every gas point on Ireland’s natural gas network. You'll find your GPRN printed on your gas bill, usually at the top, although again it can vary depending on your supplier.
It’s important to remember that both your GPRN and MPRN are attached to the fixed location of your home and not to your supplier or you personally. So even if you switch energy supplier your number will never change.
You’ll need to provide us with an up-to-date meter reading. If you need a meter key to open your electrical box let us know and we’ll send one out to you.
When changing energy supplier you’ll also need to give us a good estimate of how much energy you use. You can tell us this in kWh or euro.
To get the best results, calculate your annual consumption in kWh. If you’re not sure how to do this, don’t worry, because we can do this for you. We base our estimates on the national average consumption figure which is published by the Commission for Regulation of Utilities (CRU), so you’ll know your estimate is in-line with industry averages.
To complete your energy switch you’ll also need to give us some personal details such as your current home and email address and a contact number. Any personal information you give is line with GDPR and kept solely for the purpose it’s needed.
As well as the above you’ll need to give us your bank account details i.e. your IBAN and BIC.
You can also get a better estimate of your expected savings if you also know the name of the current plan that you're on so it’s useful to have this to hand when switching as well. You can find this on a recent bill or by contacting your supplier.
If you have any questions on how to make the switch you can get in contact with a member of our customer service team on 01 256 0540.
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