Combining great value and a customer service experience that puts the customer first, IFA Telecom is looking to shake up the broadband market.
If you’re working from home you’ll know that a quick and reliable broadband connection has fast become one of the most important and in-demand modern utilities.
Of course, it’s not always about price! There are many other factors that have to come into consideration when choosing a broadband package to sign up to.
In the news recently consumers would have heard much talk about the poor performance of a few suppliers' customer service departments, prompting many people to consider their switching options.
Thankfully Irish consumers have plenty of choice in this regard, but the competition just got even better as IFA Telecom are now offering broadband to customers nationwide.
We’re aware that many people may not have heard about IFA Telecom just yet, and that’s ok. Here’s a little about them below before we get into what deals are currently available.
About IFA Telecom
IFA Telecom was established 16 years ago, all the way back in 2004, and is owned by the Irish Farmers’ Association. The telecommunications company was initially designed and set up to meet the communications needs of Irish Farmers.
Supporting the drive to ensure those in rural areas had access to a quality internet connection, IFA Telecom played a key role in furthering the rollout of broadband and fibre to rural communities across Ireland.
However, in good news, Irish consumers nationwide can now sign up to any one of IFA Telecom’s home broadband and landline deals.
What’s special about IFA Telecom?
This is the first time that IFA Telecom has made its broadband and home phone packages available to all Irish consumers. Its deals were only previously available to members of the IFA.
While the business's entry into the market will bring increased competition for consumers, this isn't what excites us the most!
What's really exciting us is that customer service is at the heart of what IFA Telecom stands for, something which has been lacking among many broadband providers recently.
The IFA Telecom’s Dublin-based customer contact centre is one of the very few that doesn’t have an interactive voice response (IVR) menu when you call. In other words, you won't have to suffer those protracted and long-winded introductions asking you to hit number after number on your keypad, meaning you'll always be put through to a real human almost immediately should you have an issue that needs solving.
What’s more, IFA Telecom has some great value on offer for new customers who are willing to make the switch.
On that note, and what you’ve all been waiting for, here’s what’s available by way of broadband!
What’s on offer?
IFA Telecom is offering a number of great deals for new customers and promises ‘transparent and consistent pricing’, with no sneaky sign-up fees, not to mention no queues should you need to call up customer service.
We take a look at two of the price plans available below.
Rural Unity Off-Peak
IFA Telecom is offering new customers who sign up to its ‘Rural Unity Off-Peak’ broadband and home phone package a tempting introductory offer of only €39 per month for the first six months.
This part-fibre or fibre-to-the-cabinet (FTTC) broadband bundle offers speeds of up to 100Mbps and also includes the first month free, with new customers receiving a welcome credit to the value of €39 when they sign up.
After the initial six-month discount period, the deal reverts to only €44 per month thereafter. However this is a guaranteed price for life, meaning after your initial discount period has ended the price won't ever go up again, which means no more bill shock when your contract is up.
As well as up to 100Mbps of broadband, with this deal you’ll also receive unlimited off-peak calls to all Irish landlines, both local and national.
Where Rural Unity Off-Peak differs from most other broadband plans is its contract length. Most deals you sign up to will last 12 months on average, whereas this one from IFA Telecom is for 18 months, so it’s important to take this into account before making the commitment.
However, at a first-year cost of only €459 it more than makes up for it.
In further helping to roll out fibre broadband services to customers in Ireland, IFA Telecom is also offering a pure fibre, or fibre-to-the-home (FTTH) package which boast speeds of 150Mbps, and for only €50 per month on an 18-month contract.
Similar to the deal above, this plan also includes a home phone with off-peak landline calls, not to mention the first month also completely free, saving you €50!
Additionally, the broadband supplied in this deal comes via the Open Eir network, so you know you're getting the fastest and most reliable fibre-to-the-home (FTTH) speeds.
That means those who sign up could receive fibre broadband for only €550 for the first year. And with transparent pricing and a particular emphasis on customer service you can’t go too far wrong.
Consider all your broadband options
If you’re thinking about switching your current broadband provider and you want to easily compare the best deals on the market you can do so today using our easy-to-use broadband comparison tool.
Our comparison service helps you to compare the best deals across all the main broadband providers in Ireland in just seconds. All you need is to input your address or Eircode and we’ll do the rest.
What’s more, our comparison tool is the only one in Ireland that lets you search for broadband deals across every available pure-fibre network, so you can see with a greater degree of accuracy what's available in your area.
If you’re looking to upgrade your broadband to avail of faster speeds, make sure you check out 6 of the fastest broadband deals available in Ireland at the moment.
Before making the switch, you might find it useful to take a look at our helpful broadband guides, such as our guide on 7 things to consider when switching broadband provider or our overview of frequently asked broadband switching questions.
If you want to know how exactly to switch broadband providers, just follow these few simple steps.