Changes are afoot at Eir with Oliver Loomes set to take over as the telecommunication company’s new CEO at the beginning of February.
Eir has announced that Carolan Lennon is stepping down from her position as chief executive of the company after four years.
Lennon informed the Board last summer of her intention to leave in 2022 to pursue further career opportunities.
Appointed in 2018, she was the first woman to hold the position at Ireland’s largest telecoms company.
During her tenure, Lennon has been responsible for the launch of Eir’s 5G network, the creation and rollout of the SIM-only brand GoMo, as well as the acquisition of Evros and subsequent creation of Eir evo.
However we can't fail to mention the significant customer service issues at Eir that have consistently marred her time in office, which her successor will no doubt inherit.
So, that begs the question…
Who will take over at Eir?
Eir has appointed Oliver Loomes as its Chief Executive Officer-designate and is joining the company on February 1st.
Loomes has a background in consumer-focused industries, beginning his career at Mars.
The Dubliner also worked with Diageo across a range of positions, most recently as Chairman and Managing Director at Diageo Ireland.
Speaking about his appointment, the incoming CEO said:
Eir is both a company with a long and rich history and a fantastic culture of creativity and investment that is unrivalled in the market. I am excited to continue and expand that vision for growth.
Eir has been innovating in telecoms for decades and its continued ambition to give its customers the tools they need to connect in an ever-changing digital world underlines its commitment to remaining at the forefront of the market. I look forward to helping bring the latest technology to our networks and advance eir’s position as Ireland’s leading telecoms provider.
Carolan Lennon will work with Oliver to ensure a smooth transition in the months ahead.
Discussing her time at Eir, Carolan Lennon said it has been a “true privilege” to lead Eir over the last number of years.
Years which have seen us invest, grow, innovate and face unprecedented challenges without ever slowing our progress. I am proud to have been part of eir’s story and I have enjoyed each day working alongside an inspiring team.
As we emerge from the pandemic our country has endless opportunities for growth. Ireland is one of the most innovative countries in the world. We are educated, ambitious and adaptable, but we can only realise our full potential if we have world class connectivity infrastructure in place.
That is what eir makes possible and that is what eir is building every day. I look forward to seeing what the next stage of Eir’s transformation will bring.
Chairman of Eir, David McRedmond said that Lennon “successfully steered Eir through a momentous rebuilding phase” and “she and her team have built the platform for future success.”
Eir is part of the fabric of Irish life, its purpose is to connect for a better Ireland and with that in mind, our objective was to appoint an Irish CEO who truly understands eir’s significance. With decades of experience in leading iconic brands, Oliver Loomes is the ideal person to lead Eir’s next phase, focused on developing a world-class customer experience and a brand that Ireland can be proud of.
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If you want to know more about switching your broadband, take a look at some of our helpful guides.
- For those looking at better deals, here’s how to switch your broadband provider in a few simple steps.
- Switching isn’t all about price however. See here for seven important considerations when switching broadband provider.
- With Eir continuing to invest heavily in its 5G infrastructure, here’s a refresher on what 5G broadband is.
Let us know what you think!
What do you think of Eir’s latest appointment? Will it mean significant changes for consumer experience? Let us know your thoughts in the comments below.