Announcing the 2020 bonkers.ie National Consumer Awards

Daragh Cassidy

Head Writer

We’re delighted to announce that nominations for the annual bonkers.ie National Consumer Awards are now open! The ceremony will take place in the Round Room at The Mansion House, Dublin on 27th February 2020 for a celebration of excellence in customer service and value.

As Ireland’s largest comparison and switching website, customer service and value is at the heart of everything we stand for. 

After three years of success with the bonkers.ie National Consumer Awards, we have decided to once again celebrate excellence in customer service and value in Ireland with a black-tie awards ceremony.

The big night

The fourth bonkers.ie National Consumer Awards ceremony will take place in the spectacular Round Room at the Mansion House, Dublin 2 on Thursday 27th February 2019. Comedian and podcaster Jarlath Regan will act as MC for the night and keep guests entertained over a three-course dinner. 

We are accepting nominations from all consumer-facing organisations in Ireland that love to go above and beyond for their customers. The closing date is Friday, 24th January 2020 at 6pm.

The awards categories are as follows:

• Best first-time buyer mortgage 
• Best mortgage for switchers 
• Best value broadband 
• Best value broadband bundle (tripleplay or quadplay)
• Best bill pay mobile phone plan 
• Best prepay mobile phone plan 
• Best energy price plan (new customer)
• Best energy price plan (existing customer)
• Best customer service 
• Best customer innovation
• Best community or charity engagement
• Best marketing campaign 
• Best customer rewards or loyalty programme
• Best value mortgage protection 
• Best value term insurance 
• GRAND PRIX: Best consumer business 2020

All award entries are judged by a carefully selected and independent panel of industry experts with years of experience in their chosen professions, with entrepreneur, broadcaster, and former 'dragon' Bobby Kerr chairing the judging panel.

Last year’s winners

Our goal with these awards is to reflect what’s happening in the market and to capture the categories that are of greatest interest to consumers.

We felt that this was achieved to great effect last year where we were delighted to welcome over 250 representatives from some of the country’s best-known companies as well as members of the media, politicians and special guests.

• Best first-time buyer mortgage - Permanent TSB

• Best mortgage for switchers - KBC Ireland

• Best mobile app experience - KBC Ireland and Revolut

• Best broadband (with or without a landline) - Eir

• Best bundle (tripleplay or quadplay) - Virgin Media 

• Best bill pay mobile phone plan - Virgin Media

• Best prepay mobile phone plan - Vodafone 

• Best energy price plan (new customer) - Bord Gáis Energy 

• Best energy price plan (existing customer) - Panda Power 

• Best customer service - SSE Airtricity 

• Best community or charity engagement - Electric Ireland 

• Best marketing campaign - Permanent TSB

• Best value term insurance - Royal London

• Best value mortgage protection - Royal London

• Best consumer business 2019 (Grand Prix) - SSE Airtricity

Enter now

We are now accepting entries on bonkersawards.ie/nominations and we look forward to receiving yours!

Speaking at the launch of the awards, bonkers.ie Managing Director, David Kerr said: “Our mission at bonkers.ie is to help Irish householders find the very best value for money and service in energy, broadband & TV, insurance and banking and every year we help tens of thousands of people to switch and save.

This is important to individual households and also to the competitiveness of our national economy. We aim to drive a culture of excellence by shining a light on, and celebrating the best of consumer value and service nationally.”